Compaq iPAQ 3600/3100 Series
Updated 09/22/01 – new comments are in RED
Compaq created a monster when they produced their new iPAQ Pocket PC
last summer. Intrigued by its futuristic shape, multi-media capabilities, fast
processor, and promises of expansion; hundreds of thousands of ordinary people
gave the new PDA a chance. A percentage of this group found that instead of
simply gaining a new business tool that they could manage their schedules and
contacts with; they were sucked into a whole new sub-culture…one in which the
shiny PDA became an extension of their brain, and a necessary part of their
day-to-day function. Let’s call this group the "10%ers"…
Could you be a member of the 10%ers? Maybe…
1. There has to be a moment when you wake up one day and realize that you have invested
as much or more in your iPAQ and its accessories, as you would have spent – had
you simply bought a note-book computer.
2. There has to be an almost rabid defense for this spending; because
even if you had bought that note-book computer, you would have never
carried it everywhere, as you do your iPAQ.
3. You have to genuinely care for your iPAQ as an extension of
yourself…many 10%ers will give their iPAQ a nick-name. Some will even install
.wav files, so that it seems as if their iPAQ is talking back to them when they
enter a command. A 10%er will freak out if he or she doesn’t know where
their iPAQ is, at any given time.
4. A 10%er doesn’t fret about the size of different iPAQ expansion sleeves –
they tend to quickly adapt and accept that with expanded capability comes
certain sacrifices. That doesn’t mean that a 10%er doesn’t sometimes wish that
the sleeves weren’t so necessary for such mundane things as additional memory,
5. 10%ers spend a good couple hours each day scouring all of the available
Pocket PC bulletin boards, looking for accessories and upgrades that will make
their "babies" even more awesome.
6. A 10%er actively gives back to the Pocket PC community. They are the ones
that take time to give constructive answers for those that are stumped.
Newbies appreciate 10%ers, because they generally will not mock their
inexperience or ignorance.
7. A 10%er will dream up modifications for his or her iPAQ and its
accessories. They will think of what can be improved – and they will find a
way to do it. If others are interested, they will make this service
available to them.
8. A 10%er knows the difference between 1.77, 4G08, 28F128, Merlin, &
Rapier; and what the specifics were with each version of the iPAQ series: 3630,
3650, 3635, 3670, 3135, 3150, and any others…
9. A 10%er doesn’t care if others understand their obsession or not, they will
figure that the outsider just "doesn’t get it".
Especially since there are enough other 10%ers that "do".
10. A 10%er can never have too much memory. Don’t believe me? Then you
are not a 10%er.
With that said, I want to introduce a new service to you, one that is not for
the average iPAQ owner. This service is for the power-user: a true
Some of you might be familiar with Mack
Baggette and his company Times2 Tech,
from the 64MB iPAQ upgrade
review that Julie and I wrote together several months ago. What you may not be
aware of, is that there are some other iPAQ upgrades and improvements that Mack
and his co-workers offer.
I recently had three major services done to my 3670: I had the screen
cleaned and sealed, my stylus latch switched out with a custom aluminum
replacement, and I had my memory upgraded to 128MB.
So what possessed me to void my Compaq warranty on a relatively new iPAQ? It
really wasn’t that hard of a decision to make…
I have had my 3670 since March – I was thrilled to have a factory model with
64MB built in, but it didn’t take long to realize that some of the issues I have
had with my other iPAQs were still evident with this newest one.
For starters, even though I could see the yellow tape – that Compaq installs
to seal the newer iPAQ’s screens – when I peered through the stylus hole; I still
had dust appear after a couple of months. This is probably because there was
a gap in the taped area at the top of my screen (viewable only through the
stylus hole) that white light just poured out of.
With my other "older" iPAQs, I had experienced great success with
fishing" dust-removal method I learned about from Dale
Coffing’s bulletin board. But with the yellow tape on my 3670 – it was near
impossible to do this. Since I did have the previously mentioned gap, I was
still able to manage some "fishing"; but with very limited success.
There was this huge dust-bunny that I could not get rid of. It
seemed like when I would go to sleep it grew…and every time I looked at it, it
was mocking me. I had resigned myself to living with it – until my stylus
latch also went out.
That’s when I decided I would get Compaq to fix it all in one go. My 3670 was
still under warranty, and I knew the latch was a warranty item. I soon found out
however, that my huge speck of dust did not qualify for a screen clean. Since I
don’t have a Care-Paq, I didn’t have any strings to pull.
This is the point when I realized that unless I had some huge motherboard
issue, the Compaq warranty probably wasn’t going to matter much to me in the
long run. Once I hit that point, deciding to completely void my
warranty by getting the 128MB memory upgrade I had recently heard about was
a "no-brainer". I decided that this was a good time to explore all of the services
and upgrades that Mack was offering.
Since I know that there are people out there that have heard of these
services but aren’t sure what they involve, or what the results will be like: I
have once again offered up one of my iPAQs as a guinea pig.
So without further ado, lets talk about these services and upgrades…
Screen Clean & Seal:
According to the Times2 Tech web page, they don’t guarantee that they will
remove all your iPAQ’s dust. They recommend that this service be done
"only on very dusty units". When you "only
have a few particles of dust then we will seal the screen to try and prevent
further dust, but we won’t attempt to clean it."
Well, I didn’t have a lot of dust – but I did have that one massive
beast and a couple of its smaller offspring – and I am happy to report that they
are now all gone. Honestly – it was getting to the point that I almost gave that
dust-ball a name!
Now my screen is essentially dust-free. I say essentially, because there is
still one tiny speck at the bottom left. Since I can’t even see it except when I
am being overly critical and holding my back-lighted iPAQ at an angle and
peering down – I hardly think that that speck counts.
So what exactly did Mack do to my screen?
After dismantling my iPAQ and cleaning what dust he could, the screen was
then re-sealed, but not completely.
Mack informed me that "We only cover the major corner open areas. And
leave the holes on the back of the light itself open."
I think that this is important, because a question had been raised in the past
about whether there needed to be some open areas left in the screen, due to heat
and condensation issues from the iPAQ’s backlight.
Mack says that "Compaq actually does a better job now than they used
to since they cover all 4 corners now", but I guess that must be
something they just started doing. My March model certainly didn’t have that
type of protection. In fact, looking down the stylus silo, it looked more like
only the sides were sealed, since I had that huge gap in the corner.
I no longer have a gap in the yellow sealing tape; so I am hoping that there
will never be any new dust. In a couple months, I will post an update to let
everyone know how it’s going.
Screen Clean and Seal w/Memory Upgrade $25
Screen Clean and Seal without upgrade $50
Better sealed screen – no evident gaps
Might not get all of your dust out, but should keep any new from coming in
Voids your Compaq warranty
Stylus Latch Replacement:
The stylus latch will eventually break down and stop working over a
period of time in just about every iPAQ out there. It appears to be a known
issue, and it is something that is covered by the Compaq warranty.
That said: How many of you out there have put off sending in your iPAQ for
the stylus latch repair, because everything else was working fine and you saw no
reason to do without your iPAQ for something so minor, yet so aggravating?
Through a true exhibition of cooperation, two competing companies worked
together to find a common solution. Times2 Tech and PCE2000,
another iPAQ upgrade company, have shared the expense of fabricating an
aluminum latch and are offering it to iPAQ owners .
With the Times2 Tech Stylus Latch upgrade, you don’t actually have to send in
your iPAQ to upgrade to an aluminum latch. Of course, if you are having other
services done to your iPAQ, you might as well have this done at the same time.
This is what the Aluminum Stylus Latch looks like:
Picture courtesy of Times2 Tech and PCE2000
Mack offers his custom latch as a part of a kit that you can purchase and
then install yourself. Included in the kit are: Detailed, illustrated
instructions and all of the tools and components you will need to do the upgrade
yourself, an (1) Anti-Static wrist strap, (2) Thin tipped tweezers to lift out
screws and components that you cannot grasp with your fingers, (3) Torx
screwdriver – size T-6 – to remove the bottom cover screws, a (4) Case Utility
Tool to separate plastic parts, (5) Two Kapton Insulation Shields (you only will
need one), and the (6) Stylus Lock Replacement Part.
Here is what the kit looks like:
Picture courtesy of Times2 Tech and PCE2000
Since my iPAQ was going in for the screen clean and memory
upgrade, I was happy to have the stylus latch changed out by Mack himself.
I thought it would be interesting to see how his latch
interacted with my stylus, and if it held it in as securely as the Compaq latch
used to. In my opinion, it does as well or better! I tried using both an
original Compaq stylus and the DJ stylus
that I use every day, and both were held securely and ejected smoothly.
There are some cosmetic differences between the original stylus
latch and the Times2 Tech aluminum one. Namely, that the Times2 Tech version is
a bit more angular. You can easily see this in these photos:
Original Compaq latch vs. Times2 Tech aluminum latch
It seems as if the new aluminum stylus latch offers a little bit
more resistance when I press it. It feels "tighter", and less
"jiggly" than the original.
I am interested to see if there are ever any issues of a metal
stylus latch rubbing against a metal stylus; but I think that the new latch
should last very well, and I am very impressed with this upgrade.
09/22/01 – I ordered the Stylus
latch upgrade kit from Mack to install on another iPAQ I own. I was very
impressed with the attention to detail in the instructions that Leonard, from
Taking apart my iPAQ was a scary idea; but
I figured that I couldn’t very well recommend telling you all to send off for
the kit, if I wasn’t willing to do it myself. I shouldn’t have worried. The
instructions were clear, the process itself was very straightforward, and I now
have a upgraded latch! This latch makes all the difference in the world if you
are worried about keeping your stylus in place.
I was surprised to find that the
"spring" every one talks about inside the silo, is actually just a piece of
extremely thin wire that has been wrapped around a plastic peg a couple times,
and then housed inside the latch itself. I don’t know why, but I was envisioning
a spring where the tip of the stylus sits, like you would find in the bottom of
a ball-point pen!
If you are worried that you have to be a
total computer-tech to do this upgrade, your fears are unfounded. Just be sure
to find a clean place to work, give yourself plenty of time to do this in, and
make a good backup of your iPAQ’s contents. You’ll feel pretty proud of yourself
once you’ve accomplished this! :0)
Stylus Latch Replacement w/Upgrade $25
Stylus Latch Replacement Kit $49
Voids your Compaq warranty
Well, here it is…something that I had hoped for, but had never
thought I would own: a 128MB iPAQ.
Can we just have a moment of silence here…just a moment…
<breathing in…breathing out> I am a little verklempt. Talk
Okay, I am better now…I think.
When Mack did Julie’s and my 64MB upgrades, I thought I had died and gone to
heaven. I thought it was the ultimate…but once the memory bug has bitten, it
takes hold…and you want more, more, more!! In the beginning, I liked
being able to carry my naked iPAQ with it’s added memory around; but I soon
found that I was once again reaching for sleeves to hold additional memory
An early question on all of the iPAQ bulletin boards had been that if it was
possible to upgrade the iPAQ to 64MB, then why not 128MB, or even 256MB?
Unfortunately, it soon became evident that there was a limitation in the iPAQ
that kept it from being able to recognize anything larger than an internal 64MB.
For those of you that aren’t aware of this quirk, let me try to explain it in
layman’s terms: When you have a 32MB iPAQ, there are actually 16MB set aside for
Program Memory, and 16MB set aside for Storage Space. Storage Space is where the
programs reside, and the Program Memory is the memory needed to actually run,
or execute the programs. Likewise on a 64MB iPAQ, 32MB is set aside for Program
Memory, and 32MB for Storage Space.
For whatever reason, the iPAQ is set up to be able to recognize no more
than a total of 64MB of Program Memory and Storage Space..
Obviously this created a problem for those never satisfied 10%ers…But not
Once again, Times2 Tech and PCE2000 joined together and shared the expense of creating a driver that would
effectively turn the additional 64MB into a separate disk on an upgraded 128MB
This means that the iPAQ will show its 32MB each, for both Program Memory and
Storage Space; but will now also have an additional 64MB available inside
– rather like an additional internal memory card!
Once I became aware that there was a work-around for the iPAQ’s memory
limitation, and once I heard that Mack was now offering a 128MB upgrade, I knew
I had to have it.
When Mack agreed to do the work on my iPAQ; he asked if I minded his swapping
my 3670 motherboard for a 3630 board that he had upgraded to 128MB. For half a
second, I was like, "hmmmmmmm…" Then reality sunk it, and I realized
that it didn’t make a difference! My factory warranty was going to be shot
anyway, and since I knew that Mack had an excellent reputation for both
service and years in business – I figured what the heck?!
One of the requirements for getting an iPAQ to recognize any of the memory
upgrades that Times2 Tech does, is that your iPAQ must be running ROM v1.69
or higher. I found it interesting that they would not only upgrade your ROM
to v1.77 when you sent your iPAQ in for a memory upgrade, but they could even
resuscitate dead iPAQs that had crashed during the consumer ROM upgrade
process. Hey – what a great excuse to send your iPAQ in for a memory upgrade or
|Anyway, I am so glad I didn’t stress over changing out the
motherboards – amazingly enough, the board Mack traded out for mine
featured one of those elusive 32MB Flash ROM chips, a 28F128!
Holy Cow – I now have a 160MB iPAQ!
As you will notice, there is no mention of the additional 64MB that
||When my iPAQ was first returned, I was able to reload all of
my programs from a Compact Flash backup that I had performed prior to
sending it in.
I next uploaded the driver that Mack had e-mailed to me.
Once installed, I reset my iPAQ, and that was when I saw the
Accessing the "t2tutil" program is one way that you can view
Dashboard skin created by Debbie
|The other option is to use a Dashboard plug-in called FreeSpace,
created by Tapani J. Otala.
Before we go much further, there are a couple things I would like to mention
about the Times2 Tech Disk Utility program. The first involves the fact that if
you have another name you would like to give to your additional memory disk, you
||Choose the Rename option, enter your desired name,
and then perform a soft reset. It’s that simple. I preferred to leave my
disk named as it was.
You can also Format your T2T Disk from this menu.
For the curious, in his own words, this is what Mack told me about the
Also according to Mack, "The Debug mode creates a file in the
Loading programs to the new disk couldn’t be easier. You simply say
"No" when the installer asks if you want to install in the default
location. You can then choose your new disk.
You will also notice that the T2T Disk is now listed in your program files.
It couldn’t be simpler to move or use files in your new storage area.
In case you didn’t catch that – I have Fade
installed on my T2T Disk. For those unaware of this excellent RPG, it is almost
impossible to load this graphics-intensive game on anything other than a
virtually empty iPAQ or an external memory card. I don’t even have to
"sweat it" with my T2T upgrade – it easily installed with tons of room
left for other games or Mp3s!
I can’t begin to tell you what an amazing service has been done to my iPAQ.
One of the best parts about it all is that I know that Mack stands behind his
work, and if there should ever be a problem with my iPAQ in the future –
even if it is something completely unrelated to the work he has done – he would
be able to find a solution for me.
Mack does state on his web page that, "If your
unit has a failure
of any kind
us first as
is now through
us and not
through Compaq. If
you send your
unit to Compaq
for any type
of repair, you
will lose your
and they will
charge you to
repair the unit."
I should also mention that Mack strives for a three-day turn around on his
upgrade service – you won’t be without your "PAQi" for long!
Mack is a true 10%er, and I can’t wait to see what he dreams up
You provide the iPAQ 3600/3100 Series 128MB Upgrade $349
Refurbished 128MB iPAQs are available for $699
As promised: if you upgraded to 64MB previously, Mack provides a discount for
the 128MB according to the schedule on his web page
90 day warranty on Times2 Tech’s parts and labor, as well as the
motherboard of your iPAQ
Professional, excellent workmanship
More memory for storing programs, e-books, or Mp3s
Voids your Compaq warranty