Are you ready for February 17th, 2009? That’s the date when all full-power broadcasters will be required to convert all of their programming to DTV (Digital TV) and will no longer broadcast analog signals. As a result, to receive TV programming, some consumers will need to make changes in some of the equipment they currently use. If you’re not ready for the switch, you might be interested in some help that Best Buy is providing. They have made several resources available to help people understand what’s happening with this transition. Here is some background…
-Beginning in early 2006, Best Buy began providing consumers with in-store and online information about the DTV broadcast transition including brochures and a dedicated page at BestBuy.com/DTV.
-In October 2007, Best Buy was the first CE retailer to exit the analog business, pulling all analog tuner products from store shelves.
-Best Buy has launched a dedicated hotline â€“ 877-BBY-DTV9 â€“ where consumers can call and speak with a trained home theater specialist to ask questions about the DTV transition and to learn about their options to get ready for the switch.
-Customers will also be able to redeem their DTV coupons and order converter boxes through this hotline if they are unable to get to a Best Buy store.
-Best Buy store employees across the U.S. have received training on the DTV broadcast transition and the options available to consumers. Store employees in positions that are most likely to assist consumers with DTV broadcast transition inquiries have participated in an additional series of in-depth training sessions since June 2007.