EPOS Impact 1000 series headset review – Designed for the Open Office

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EPOS IMPACT 1000 series 12

REVIEW – My interest in computer headsets has risen quite a bit since the era of desktop videoconferencing has become mainstream. Wearing a headset can be tiresome, and sound quality varies all over the place. The EPOS IMPACT 1000 series headset boasts a design to reduce wearer fatigue.

What is it?

EPOS IMPACT 1000 series 01

The EPOS IMPACT 1000 series is a wireless headset that features adaptive microphone technology to reduce background noise, and includes active noise cancellation for better concentration for the wearer.

What’s in the box?

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  • EPOS IMPACT 1000 series headset
  • Soft carrying pouch
  • Bluetooth USB dongle (BTD 800a)
  • USB-C cable (1.2m)
  • Safety & compliance sheet
  • Wireless charging stand (included in variants: 1061, 1061T, 1061T ANC)

Hardware specs

  • Connectivity: Bluetooth
  • Wearing Styles Available: Monoaural and binaural (binaural tested)
  • Microphone: 4 digital MEMS
  • Bandwith in call mode: Super Wideband
  • Multipoint connectivity: Triple connectivity
  • Active Noise Cancellation: Hybrid & adaptive
  • Wireless range: Up to 30 m / 100 ft
  • Microsoft Teams Certified: Yes

The EPOS IMPACT 1000 series headset by itself weighed in at 6.4 ounces.

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Design and features

The most obvious feature I wanted to try out of the box was the charging stand.  The EPOS IMPACT 1000 series headset rests on top of the magnetic charging “arm”, and provides a wireless charge. When docked, an LED lights up.

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I received the double-sided binaural variant with active noise cancellation and a charging stand (Article 1001131) so the headset has a left and right ear cup. The cups have a wide swivel range.

EPOS IMPACT 1000 series 08

One side holds the power/Bluetooth switch, USB-C charging port, and volume slider. The volume slider also doubles as a mute button if you push inward. Note the call pick button on the base of the microphone.

EPOS IMPACT 1000 series 09

The other cup has a single ANC button that toggles the noise cancellation feature.

EPOS IMPACT 1000 series 10

There’s a USB dongle included. I have found that relying on a computer’s Bluetooth is sometimes hit and miss. Using the included dongle remedies most connectivity “bugs”.

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There’s a nice carry pouch for the EPOS IMPACT 1000 series headset that has a small pocket that fits the USB-C charging cable and the wireless USB dongle.

EPOS IMPACT 1000 series 05

The ear pads measure 7 cm across (about 2-3/4 inches) and are very soft. I did not see any obvious way to swap ear pads if one becomes worn.

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If you’re not a fan of reading, good news! There’s a diagram inside the lid that shows you pretty much everything you need to know to get going.

EPOS IMPACT 1000 series 03

I plugged the wireless USB dongle into my computer, and it appeared as an audio source (Mac OS shown). Pairing via Bluetooth is optional.

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The microphone itself swings out of the way if you don’t need it. It also doubles as a mute switch if you swing it up.

EPOS IMPACT 1000 series 12

Here’s a view of the headset from the front. The cups aren’t as large as full-size, over-the-ear headsets.

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There’s a tiny LED on the microphone side that shows power/pairing status.

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There are also two “busy lights” on each side to let others know you’re in a call.

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The ANC provides some reduction of outside noises. This can be a blessing if you’re in a noisy work environment and you need to focus. I generally don’t like ANC because I don’t like to feel too isolated. The EPOS IMPACT ANC isn’t too aggressive. It’s not like sticking your head in a black hole, or wearing those famous Bose headsets on a flight. If you’re looking for the cone of silence, this isn’t it. That’s not a bad thing.

As for the microphone’s ability to reduce unwanted sounds, I set up a test where I spoke into a regular webcam on my monitor, and again wearing the headset.

Webcam mounted on top of a monitor, one arm length way.

EPOS IMPACT 1000 headset speech sample, same room.

To simulate consistent noise, I took some paper and crumpled it in my hand while speaking.

Crumpling paper noises with webcam mounted on top of a monitor, one armlength way.

Crumpling paper noises while wearing the EPOS IMPACT 1000 headset.

I could not make out any crumpling sounds with the headset sample. There did seem some slight audio variances in the speech but nothing too aggressive or intrusive.

What I like

  • Superb build quality
  • Sleek magnetic charging stand
  • Natural-sounding microphone noise reduction
  • Wireless USB dongle reduces connection headaches

What I’d change

  • The volume controls aren’t the easiest to find by touch. Takes practice.
  • No obvious way to change earpads if necessary

Final thoughts

There is no doubt that this is a premium headset. The microphone’s ability to block unwanted noise is impressive, and the magnetic charging stand just begs you to fiddle with it. If you need a professional looking headset that can weed out sounds, give the EPOS IMPACT 1000 series a look.

Price: From $289 ($429 as tested)
Where to buy: EPOS Audio and CDW
Source: The sample of this product was provided by EPOS Audio.

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