EPOS Impact 1000 series headset review – Designed for the Open Office

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EPOS IMPACT 1000 series 12

REVIEW – My interest in computer headsets has risen quite a bit since the era of desktop videoconferencing has become mainstream. Wearing a headset can be tiresome, and sound quality varies all over the place. The EPOS IMPACT 1000 series headset boasts a design to reduce wearer fatigue.

What is it?

EPOS IMPACT 1000 series 01

The EPOS IMPACT 1000 series is a wireless headset that features adaptive microphone technology to reduce background noise, and includes active noise cancellation for better concentration for the wearer.

What’s in the box?

EPOS IMPACT 1000 series 02EPOS IMPACT 1000 series 04

  • EPOS IMPACT 1000 series headset
  • Soft carrying pouch
  • Bluetooth USB dongle (BTD 800a)
  • USB-C cable (1.2m)
  • Safety & compliance sheet
  • Wireless charging stand (included in variants: 1061, 1061T, 1061T ANC)

Hardware specs

  • Connectivity: Bluetooth
  • Wearing Styles Available: Monoaural and binaural (binaural tested)
  • Microphone: 4 digital MEMS
  • Bandwith in call mode: Super Wideband
  • Multipoint connectivity: Triple connectivity
  • Active Noise Cancellation: Hybrid & adaptive
  • Wireless range: Up to 30 m / 100 ft
  • Microsoft Teams Certified: Yes

The EPOS IMPACT 1000 series headset by itself weighed in at 6.4 ounces.

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Design and features

The most obvious feature I wanted to try out of the box was the charging stand.  The EPOS IMPACT 1000 series headset rests on top of the magnetic charging “arm”, and provides a wireless charge. When docked, an LED lights up.

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I received the double-sided binaural variant with active noise cancellation and a charging stand (Article 1001131) so the headset has a left and right ear cup. The cups have a wide swivel range.

EPOS IMPACT 1000 series 08

One side holds the power/Bluetooth switch, USB-C charging port, and volume slider. The volume slider also doubles as a mute button if you push inward. Note the call pick button on the base of the microphone.

EPOS IMPACT 1000 series 09

The other cup has a single ANC button that toggles the noise cancellation feature.

EPOS IMPACT 1000 series 10

There’s a USB dongle included. I have found that relying on a computer’s Bluetooth is sometimes hit and miss. Using the included dongle remedies most connectivity “bugs”.

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There’s a nice carry pouch for the EPOS IMPACT 1000 series headset that has a small pocket that fits the USB-C charging cable and the wireless USB dongle.

EPOS IMPACT 1000 series 05

The ear pads measure 7 cm across (about 2-3/4 inches) and are very soft. I did not see any obvious way to swap ear pads if one becomes worn.

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Setup

If you’re not a fan of reading, good news! There’s a diagram inside the lid that shows you pretty much everything you need to know to get going.

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I plugged the wireless USB dongle into my computer, and it appeared as an audio source (Mac OS shown). Pairing via Bluetooth is optional.

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Performance

The microphone itself swings out of the way if you don’t need it. It also doubles as a mute switch if you swing it up.

EPOS IMPACT 1000 series 12

Here’s a view of the headset from the front. The cups aren’t as large as full-size, over-the-ear headsets.

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There’s a tiny LED on the microphone side that shows power/pairing status.

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There are also two “busy lights” on each side to let others know you’re in a call.

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The ANC provides some reduction of outside noises. This can be a blessing if you’re in a noisy work environment and you need to focus. I generally don’t like ANC because I don’t like to feel too isolated. The EPOS IMPACT ANC isn’t too aggressive. It’s not like sticking your head in a black hole, or wearing those famous Bose headsets on a flight. If you’re looking for the cone of silence, this isn’t it. That’s not a bad thing.

As for the microphone’s ability to reduce unwanted sounds, I set up a test where I spoke into a regular webcam on my monitor, and again wearing the headset.

Webcam mounted on top of a monitor, one arm length way.

EPOS IMPACT 1000 headset speech sample, same room.

To simulate consistent noise, I took some paper and crumpled it in my hand while speaking.

Crumpling paper noises with webcam mounted on top of a monitor, one armlength way.

Crumpling paper noises while wearing the EPOS IMPACT 1000 headset.

I could not make out any crumpling sounds with the headset sample. There did seem some slight audio variances in the speech but nothing too aggressive or intrusive.

What I like

  • Superb build quality
  • Sleek magnetic charging stand
  • Natural-sounding microphone noise reduction
  • Wireless USB dongle reduces connection headaches

What I’d change

  • The volume controls aren’t the easiest to find by touch. Takes practice.
  • No obvious way to change earpads if necessary

Final thoughts

There is no doubt that this is a premium headset. The microphone’s ability to block unwanted noise is impressive, and the magnetic charging stand just begs you to fiddle with it. If you need a professional looking headset that can weed out sounds, give the EPOS IMPACT 1000 series a look.

Price: From $289 ($429 as tested)
Where to buy: EPOS Audio and CDW
Source: The sample of this product was provided by EPOS Audio.

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