NEWS – Google has made a nice change for out of warranty Pixel Watch problems. Normally when our devices fail after the warranty expires, our choice is to buy another at retail price or do without.
From the Google Pixel Watch Help site:
“If your Pixel Watch is out of warranty or your claim isn’t covered, you may be able to purchase a replacement for your device at a discounted price (without the charging cable and the bands).
For first generation Pixel Watch users, you will need to contact the Google Pixel Watch Customer Care Team for out of warranty support, even if you bought your Pixel Watch from another retailer.”
Now Pixel Watch users can/may get a new replacement for at least some savings. The price of the replacement watch has not been publicly announced.
This new policy only covers the watch itself and not the band and cable, but it’s better than having to buy a new watch at retail prices.
Here is the policy update from Google. Specifics on the Pixel 2 watch are here.
