Netflix CEO, Reed Hastings announced that the plans to split their DVD distribution business into a separate company (Qwikster) has been cancelled because of customer feedback. While I’d love to believe that the many emails and articles like this one were the reason for the reconciliation I believe it may also have involved Amazon’s recent [...]
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Reed Hastings, CEO of Netflix, sent me an email apologizing for the way Netflix communicated their most recent price increase. Some of you (okay maybe 20 million of you) also received a similar message. Mr. Hastings opened up and told us about his deepest fears and then he broke the bad news…it would be better [...]
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I was one of those people that picked the wrong side in the hi-def DVD format wars. I purchased an HD DVD player add-on for my XBox 360. Of course only a few months after I did, the war was over, Blu-ray won and NetFlix sent me a Dear Julie letter letting me know that [...]
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