Comments on: SimpliSafe 1500 Home Security System Review http://the-gadgeteer.com/2009/07/22/simplisafe-1500-home-security-system-review/ Gadget reviews and news by Julie Strietelmeier and friends since 1997 Fri, 10 Feb 2012 18:50:51 +0000 hourly 1 http://wordpress.org/?v= By: Ashley http://the-gadgeteer.com/2009/07/22/simplisafe-1500-home-security-system-review/comment-page-1/#comment-130422 Ashley Wed, 28 Dec 2011 05:27:45 +0000 http://the-gadgeteer.com/?p=17898#comment-130422 This system is terrible. Twice there have been instances where the alarm was tripped and the alarm sounded for quite sometime...but there was no response...after speaking to their representatives the first time we were assured this would not happen again, but it did. Not worth the risk. As a first tim homeowner I thought this was the route too go but learned that you get what you pay for... I am headed to the other guy. This system is terrible. Twice there have been instances where the alarm was tripped and the alarm sounded for quite sometime…but there was no response…after speaking to their representatives the first time we were assured this would not happen again, but it did. Not worth the risk. As a first tim homeowner I thought this was the route too go but learned that you get what you pay for… I am headed to the other guy.

]]> By: Keith http://the-gadgeteer.com/2009/07/22/simplisafe-1500-home-security-system-review/comment-page-1/#comment-130403 Keith Tue, 27 Dec 2011 22:26:09 +0000 http://the-gadgeteer.com/?p=17898#comment-130403 Simplisafe, Kudo's for coming up with a system that provides security and cellular coverage at a great cost. Keep up the great work. Now my bio: Electronic technician for over 25 years, USAF, 2 top named alarm companies and the US Gov. Dave/Mark have some good points buts it's more scare tactics than anything. The simplisafe system has it's own nince in the market, that will take clients away from the top 3 industry leaders. Don't hate Dave/Mark take the challenge and add to you profile something different. Think outside the box. I can go on and on but Simplisafe has a great idea and product, that can provide just as much coverage as a lot of hardwired/wireless system. Simplisafe,

Kudo’s for coming up with a system that provides security and cellular coverage at a great cost. Keep up the great work. Now my bio: Electronic technician for over 25 years, USAF, 2 top named alarm companies and the US Gov. Dave/Mark have some good points buts it’s more scare tactics than anything. The simplisafe system has it’s own nince in the market, that will take clients away from the top 3 industry leaders. Don’t hate Dave/Mark take the challenge and add to you profile something different. Think outside the box. I can go on and on but Simplisafe has a great idea and product, that can provide just as much coverage as a lot of hardwired/wireless system.

]]> By: Justin http://the-gadgeteer.com/2009/07/22/simplisafe-1500-home-security-system-review/comment-page-1/#comment-126413 Justin Sat, 19 Nov 2011 00:24:09 +0000 http://the-gadgeteer.com/?p=17898#comment-126413 Dave / Mark, Security systems don't really provide true security. Sure, they provide piece of mind but not TRUE security. They just make noise and if your lucky the police might show up in 10 minutes to fill out a police report. If the crook intends to harm you, none of these systems (regardless of cost, or planning) are going to save you or your family. The whole goal of a security system is to minimize the time a crook has in your home and to hopefully scare them away, and to wake you up so you can defend yourself. If someone is on a budget and wants REAL security. Get a system like this that you can afford and buy a GUN. A 12 gauge is much, much better protection than 3 year contract with a "name brand" security company. There are lots of legitimate reasons to save money and get a system like this. For one, the other systems are overpriced. Why am I paying $35 a month to a company for them to answer the phone once a year!!? The problem I have with your comments is that you are implying people who don't buy a professionally installed system are being bad parents or don't care enough about their families. That is pure scare tactics. Justin (victim of an actual home invasion) Dave / Mark,

Security systems don’t really provide true security. Sure, they provide piece of mind but not TRUE security. They just make noise and if your lucky the police might show up in 10 minutes to fill out a police report. If the crook intends to harm you, none of these systems (regardless of cost, or planning) are going to save you or your family. The whole goal of a security system is to minimize the time a crook has in your home and to hopefully scare them away, and to wake you up so you can defend yourself.

If someone is on a budget and wants REAL security. Get a system like this that you can afford and buy a GUN. A 12 gauge is much, much better protection than 3 year contract with a “name brand” security company.

There are lots of legitimate reasons to save money and get a system like this. For one, the other systems are overpriced. Why am I paying $35 a month to a company for them to answer the phone once a year!!?

The problem I have with your comments is that you are implying people who don’t buy a professionally installed system are being bad parents or don’t care enough about their families. That is pure scare tactics.

Justin (victim of an actual home invasion)

]]> By: Ashley http://the-gadgeteer.com/2009/07/22/simplisafe-1500-home-security-system-review/comment-page-1/#comment-124484 Ashley Sun, 13 Nov 2011 03:13:52 +0000 http://the-gadgeteer.com/?p=17898#comment-124484 Mark / Dave - you guys are coming off threatened little sales guys who can't charge customers thousands of dollars. Use common sense. You don't need "certified" call centers or wired technology to make it a good system. They mean nothing. At the end of the day - you want the person at the center to simply call the police and have them report to your house. That's it. The faster the better. I wonder what you would have thought about cell phones now a days 5 years ago?.... mickey mouse? "qualifications of the people monitoring your home/business." - Are you kidding? You both sound typical of a concerned & hurt industry trying to convince people that "you get what you pay for". I used to pay $700 for a VCR, I used to pay $700 for a cell phone, I used to pay $1500 for a security monitoring system, I used to pay $50 a month for monitoring service. Get with the times, catch up - embrace technology. Welcome to 2011. People dont need to spend thousands for something that can easily be done cheaper. Technology is growing and enabling and far superior than the old stuff. So in closing... as you stated: "Notice how I have not plugged my company anywhere in this review, I would just like to see people get the service/equipment they deserve. You work hard for your money. Why give it to a no-name, no-frills company to sub-standardly protect your home and family?" ....... YOU can KEEP your BRAND NAME and FRILLS... I am more interested in the actual PROTECTION than the service & equipment. Mark / Dave – you guys are coming off threatened little sales guys who can’t charge customers thousands of dollars. Use common sense. You don’t need “certified” call centers or wired technology to make it a good system. They mean nothing. At the end of the day – you want the person at the center to simply call the police and have them report to your house. That’s it. The faster the better. I wonder what you would have thought about cell phones now a days 5 years ago?…. mickey mouse?

“qualifications of the people monitoring your home/business.” – Are you kidding?

You both sound typical of a concerned & hurt industry trying to convince people that “you get what you pay for”. I used to pay $700 for a VCR, I used to pay $700 for a cell phone, I used to pay $1500 for a security monitoring system, I used to pay $50 a month for monitoring service.

Get with the times, catch up – embrace technology. Welcome to 2011. People dont need to spend thousands for something that can easily be done cheaper.

Technology is growing and enabling and far superior than the old stuff. So in closing… as you stated:

“Notice how I have not plugged my company anywhere in this review, I would just like to see people get the service/equipment they deserve. You work hard for your money. Why give it to a no-name, no-frills company to sub-standardly protect your home and family?” …….

YOU can KEEP your BRAND NAME and FRILLS… I am more interested in the actual PROTECTION than the service & equipment.

]]> By: Bill http://the-gadgeteer.com/2009/07/22/simplisafe-1500-home-security-system-review/comment-page-1/#comment-122986 Bill Sat, 05 Nov 2011 09:50:03 +0000 http://the-gadgeteer.com/?p=17898#comment-122986 Good review, thank you. As of this comment, 11-5-11, it looks like SimpliSafe has been around for at least 3 years. Maybe longer. I found comments on their site dated Dec, 2008. My system installed easily but needed a new keypad which was shipped quickly and without hassle. I would add that the keychain remote program ran on my Mac as well as my PC. The comment about the ATT disconnect brings up the need for periodic testing. Hopefully an automatic reboot is a planned update. Good review, thank you.
As of this comment, 11-5-11, it looks like SimpliSafe has been around for at least 3 years. Maybe longer. I found comments on their site dated Dec, 2008.

My system installed easily but needed a new keypad which was shipped quickly and without hassle.

I would add that the keychain remote program ran on my Mac as well as my PC.

The comment about the ATT disconnect brings up the need for periodic testing. Hopefully an automatic reboot is a planned update.

]]> By: Grapplehed http://the-gadgeteer.com/2009/07/22/simplisafe-1500-home-security-system-review/comment-page-1/#comment-120693 Grapplehed Tue, 25 Oct 2011 15:04:58 +0000 http://the-gadgeteer.com/?p=17898#comment-120693 Dave, Thanks for being a true security consultant. I too have been in this industry for 16 years, 10 as an owner and have seen companies like this come and go. I had never heard of it until a prospect mentioned the name. We take a very consultative approach to your security, NOT sell equipment over the phone, much less have the owner install it. As with any electronic equipment: who is going to provide service? WHo is going to make that 3 hours emergency guaranteed service call at 2 a.m.? and $20/ for cellular monitoring, WOW! it amazes me that people how little people will spend to protect everything they have. Your kids will be proud of you spending next to nothing for their safety so you can afford those Ugg's. Without a contract? So who is holding up there end of the agreement? and yours? Companies like this will never stay in business, without an agreement, prove me wrong. Attrition too high. No accountability to either party. It's a disposable product, much like any type of video system from Sams or Cosco. SPEND ONCE or SPEND TWICE. Dave,
Thanks for being a true security consultant. I too have been in this industry for 16 years, 10 as an owner and have seen companies like this come and go. I had never heard of it until a prospect mentioned the name.
We take a very consultative approach to your security, NOT sell equipment over the phone, much less have the owner install it. As with any electronic equipment: who is going to provide service? WHo is going to make that 3 hours emergency guaranteed service call at 2 a.m.?
and $20/ for cellular monitoring, WOW!
it amazes me that people how little people will spend to protect everything they have. Your kids will be proud of you spending next to nothing for their safety so you can afford those Ugg’s.

Without a contract? So who is holding up there end of the agreement? and yours? Companies like this will never stay in business, without an agreement, prove me wrong. Attrition too high. No accountability to either party.
It’s a disposable product, much like any type of video system from Sams or Cosco.
SPEND ONCE or SPEND TWICE.

]]> By: mark http://the-gadgeteer.com/2009/07/22/simplisafe-1500-home-security-system-review/comment-page-1/#comment-118395 mark Thu, 13 Oct 2011 20:50:27 +0000 http://the-gadgeteer.com/?p=17898#comment-118395 I have two simplisafe systems with ATT modules. They were setup with the assistance of simply safe. They were working great for two month then they stopped communciating with the att wireless carrier. Because they are on ATT they simplisafe techs have not way of doing any remote diag. The units need to be reset locally. So this system according to the phone support was not designed to set it and forget it. It needs a human that is technical enough to monitor it and then when it stops communicating do a reset. Pull the batteries and power done for 2 min and reboot. Keep in mind the unit was working great until one day it just stopped. I wonder what SimpiSafe launches their fire version next year and in the middle of the night it stops with out notice and the house burns. The system should have an automatic reboot when it can not communicate with the response center. How hard could that be . I have two simplisafe systems with ATT modules. They were setup with the assistance of simply safe. They were working great for two month then they stopped communciating with the att wireless carrier. Because they are on ATT they simplisafe techs have not way of doing any remote diag. The units need to be reset locally. So this system according to the phone support was not designed to set it and forget it. It needs a human that is technical enough to monitor it and then when it stops communicating do a reset. Pull the batteries and power done for 2 min and reboot. Keep in mind the unit was working great until one day it just stopped. I wonder what SimpiSafe launches their fire version next year and in the middle of the night it stops with out notice and the house burns. The system should have an automatic reboot when it can not communicate with the response center. How hard could that be .

]]> By: olu http://the-gadgeteer.com/2009/07/22/simplisafe-1500-home-security-system-review/comment-page-1/#comment-115843 olu Wed, 28 Sep 2011 23:52:25 +0000 http://the-gadgeteer.com/?p=17898#comment-115843 dear julie, can this systems 85db alarm be disabled and the system still notify the monitoring company? can the central base be located in a closet out of view and still be reliable? how long has this company been in business and is the company private or publicly owned? thank you for your time and your wonderful site!!!!!! ps- we are in the construction business, and we would like the system too monitor our work sites after hours. (portability, reliability and cost major purchase factors) dear julie,

can this systems 85db alarm be disabled and the system still notify the monitoring company?

can the central base be located in a closet out of view and still be reliable?

how long has this company been in business and is the company private or publicly owned?

thank you for your time and your wonderful site!!!!!!

ps- we are in the construction business, and we would like the system too monitor our work sites after hours. (portability, reliability and cost major purchase factors)

]]> By: Dave http://the-gadgeteer.com/2009/07/22/simplisafe-1500-home-security-system-review/comment-page-1/#comment-114609 Dave Wed, 21 Sep 2011 14:31:14 +0000 http://the-gadgeteer.com/?p=17898#comment-114609 I have been in the alarm industry for many years, and I have seen companies like this come and go. I do not bash any of my competitors; I simply inform my customers in the value they are getting from my company vs. any other company out there, and educate them on the industry/products/service. It does upset me that there are companies like this that mislead customers into thinking they are offering a quality product, and shortly there-after they are out of business because of a few lawsuits and/or crooks themselves running the company. Lets take a thorough look at this system: 1) Monitoring: There are over 800 monitoring stations in North America alone. Only 18 of them are qualified to handle high-security situations (Like monitor commercial fire in NYC.) This is clearly not one of them. Notice how there is no information on their site about their central station, or certifications/qualifications of the people monitoring your home/business. Make sure your alarm company provides you with such credentials. 2) Equipment: There is a reason why when you go into a bank or a jewelry store, you would never see mickey-mouse equipment like this. The "brains" of the system (the long white piece) is what provides the connectivity to central station, as well as the interior siren. If you are a even faintly successful burglar, as soon as you break into someones home, you head to the "thing" making noise, and you make it stop making noise. Adios alarm. 3) Service: More reputable companies provide a service call "crash and smash". This is a patented technology that buffers an entry delay signal at central station so that if someone is smart enough to get to any control panel/brains BEFORE the system goes into full alarm, the police can still be dispatched. Ask the company that you are looking to do business with if they offer a crash and smash feature, and ask them to show it to you in writing! 4) Installation: Companies that provide self installation systems make me cringe. Why do you think that Jewelry stores/banks' insurance companies require professional UL installation? We are talking about the safety and protection of your family!! Not buying a pair of tennis shoes! You wouldn't have a plumber operate on your daughter's appendix. Why leave this to chance? What if something goes wrong? What if the "tech support" people can't solve your issue over the phone? I have many, many clients that have tried a self-install first (with a National company that is now out of business) and have boxed all of the equipment up and sent it back due to the difficulty. I don't disagree that with double-sided tape you can stick up a couple of sensors; anyone can do that. But not anyone can properly design the system. It may sound easy: "stick up a couple of door contacts and a couple of motion detectors, and I'm good". Really? I have had system designs that take hours to get it right with the client, in even the smallest of homes. You have to consider a multitude of different things like "I want to arm the system mainly when I am in the home" well, what value then do the motion detectors provide? Or, I have a dog and a cat, or What is the advantage to glassbreak detectors vs. window contacts vs. barrier bars vs. motion detection? Any reputable company will sit down with you and design your system by taking into account not only the construction of your home, but your lifestyle as well. The great part is: aside from the cost of the monitoring (you get what you pay for), my company offers a better product, better service, for far less than this company. There are companies like mine out there, you just have to search for them. Notice how I have not plugged my company anywhere in this review, I would just like to see people get the service/equipment they deserve. You work hard for your money. Why give it to a no-name, no-frills company to sub-standardly protect your home and family? Trust me... it will be worth your piece of mind. I have many clients who thought they would go this route, but have realized the value in the company, service, and equipment just isn't there. I see a lot of positive reviews on here, but I can assure you none of them have experienced a break-in. I get calls from clients thanking me for the system that we designed together because without it, they would have lost their valuables, home (fire protection), or even a loved one, or their own life. I have been in the alarm industry for many years, and I have seen companies like this come and go. I do not bash any of my competitors; I simply inform my customers in the value they are getting from my company vs. any other company out there, and educate them on the industry/products/service. It does upset me that there are companies like this that mislead customers into thinking they are offering a quality product, and shortly there-after they are out of business because of a few lawsuits and/or crooks themselves running the company.

Lets take a thorough look at this system:

1) Monitoring: There are over 800 monitoring stations in North America alone. Only 18 of them are qualified to handle high-security situations (Like monitor commercial fire in NYC.) This is clearly not one of them. Notice how there is no information on their site about their central station, or certifications/qualifications of the people monitoring your home/business. Make sure your alarm company provides you with such credentials.

2) Equipment: There is a reason why when you go into a bank or a jewelry store, you would never see mickey-mouse equipment like this. The “brains” of the system (the long white piece) is what provides the connectivity to central station, as well as the interior siren. If you are a even faintly successful burglar, as soon as you break into someones home, you head to the “thing” making noise, and you make it stop making noise. Adios alarm.

3) Service: More reputable companies provide a service call “crash and smash”. This is a patented technology that buffers an entry delay signal at central station so that if someone is smart enough to get to any control panel/brains BEFORE the system goes into full alarm, the police can still be dispatched. Ask the company that you are looking to do business with if they offer a crash and smash feature, and ask them to show it to you in writing!

4) Installation: Companies that provide self installation systems make me cringe. Why do you think that Jewelry stores/banks’ insurance companies require professional UL installation? We are talking about the safety and protection of your family!! Not buying a pair of tennis shoes! You wouldn’t have a plumber operate on your daughter’s appendix. Why leave this to chance? What if something goes wrong? What if the “tech support” people can’t solve your issue over the phone? I have many, many clients that have tried a self-install first (with a National company that is now out of business) and have boxed all of the equipment up and sent it back due to the difficulty.

I don’t disagree that with double-sided tape you can stick up a couple of sensors; anyone can do that. But not anyone can properly design the system. It may sound easy: “stick up a couple of door contacts and a couple of motion detectors, and I’m good”.

Really? I have had system designs that take hours to get it right with the client, in even the smallest of homes. You have to consider a multitude of different things like “I want to arm the system mainly when I am in the home” well, what value then do the motion detectors provide? Or, I have a dog and a cat, or What is the advantage to glassbreak detectors vs. window contacts vs. barrier bars vs. motion detection?
Any reputable company will sit down with you and design your system by taking into account not only the construction of your home, but your lifestyle as well.

The great part is: aside from the cost of the monitoring (you get what you pay for), my company offers a better product, better service, for far less than this company. There are companies like mine out there, you just have to search for them. Notice how I have not plugged my company anywhere in this review, I would just like to see people get the service/equipment they deserve. You work hard for your money. Why give it to a no-name, no-frills company to sub-standardly protect your home and family?

Trust me… it will be worth your piece of mind. I have many clients who thought they would go this route, but have realized the value in the company, service, and equipment just isn’t there.

I see a lot of positive reviews on here, but I can assure you none of them have experienced a break-in. I get calls from clients thanking me for the system that we designed together because without it, they would have lost their valuables, home (fire protection), or even a loved one, or their own life.

]]> By: Earl http://the-gadgeteer.com/2009/07/22/simplisafe-1500-home-security-system-review/comment-page-1/#comment-114508 Earl Tue, 20 Sep 2011 19:38:00 +0000 http://the-gadgeteer.com/?p=17898#comment-114508 I live in a rather remote area outside Atlanta where cell coverage is not great. What cellular carrier do you use and is there some way I can find out how their coverage is at my house? I live in a rather remote area outside Atlanta where cell coverage is not great. What cellular carrier do you use and is there some way I can find out how their coverage is at my house?

]]> By: Julie http://the-gadgeteer.com/2009/07/22/simplisafe-1500-home-security-system-review/comment-page-1/#comment-112731 Julie Sat, 03 Sep 2011 13:26:07 +0000 http://the-gadgeteer.com/?p=17898#comment-112731 @Kev As long as you have access to power, you can use it anywhere you wish. Now you don't even need an analog phone line as it uses cellular technology to make calls. @Kev As long as you have access to power, you can use it anywhere you wish. Now you don’t even need an analog phone line as it uses cellular technology to make calls.

]]> By: Kev http://the-gadgeteer.com/2009/07/22/simplisafe-1500-home-security-system-review/comment-page-1/#comment-112704 Kev Sat, 03 Sep 2011 00:26:06 +0000 http://the-gadgeteer.com/?p=17898#comment-112704 By the way Clark Howard just gave rave reviews to this on the radio yesterday. That is how I found out about it. By the way Clark Howard just gave rave reviews to this on the radio yesterday. That is how I found out about it.

]]> By: Kev http://the-gadgeteer.com/2009/07/22/simplisafe-1500-home-security-system-review/comment-page-1/#comment-112703 Kev Sat, 03 Sep 2011 00:25:00 +0000 http://the-gadgeteer.com/?p=17898#comment-112703 Here is what I wish to know: Do you have to use this at a residence? I have a storage unit in a storage place and would like to set it up there. Here is what I wish to know: Do you have to use this at a residence? I have a storage unit in a storage place and would like to set it up there.

]]> By: Edgar http://the-gadgeteer.com/2009/07/22/simplisafe-1500-home-security-system-review/comment-page-1/#comment-112471 Edgar Wed, 31 Aug 2011 02:55:24 +0000 http://the-gadgeteer.com/?p=17898#comment-112471 I just got the SimpliSafe alarm system. It took less than 30 minutes and have not had any problems. The siren is loud and the motion detector works very well. Keypad is very easy to use. For the money it is well worth it, money well spent for our security. I just got the SimpliSafe alarm system. It took less than 30 minutes and have not had any problems. The siren is loud and the motion detector works very well. Keypad is very easy to use. For the money it is well worth it, money well spent for our security.

]]> By: Rich http://the-gadgeteer.com/2009/07/22/simplisafe-1500-home-security-system-review/comment-page-1/#comment-101105 Rich Sat, 23 Apr 2011 15:56:28 +0000 http://the-gadgeteer.com/?p=17898#comment-101105 I don't want the base station to beep or chirp for 30 seconds when the motion sensor detects activity. I want the siren(s) to go off right away. Can this be done with programing to the base unit, if so how much of a delay is required? Also are there any problems with everything working properly in very cold conditions like sometimes below zero. Please let me know. Thanks I don’t want the base station to beep or chirp for 30 seconds when the motion sensor detects activity. I want the siren(s) to go off right away. Can this be done with programing to the base unit, if so how much of a delay is required?

Also are there any problems with everything working properly in very cold conditions like sometimes below zero. Please let me know. Thanks

]]> By: michelle darlion http://the-gadgeteer.com/2009/07/22/simplisafe-1500-home-security-system-review/comment-page-1/#comment-100706 michelle darlion Mon, 11 Apr 2011 17:19:08 +0000 http://the-gadgeteer.com/?p=17898#comment-100706 Seriously considering this alarm system! It sounds great, but I have one question.. Can you add more than one phone contact? We don't have a landline, so we would use our cell phones to be contacted for the safe word. What happens if we use my husband's number for contact, but I'm the only one home? Would we be able to list more than one number? Seriously considering this alarm system! It sounds great, but I have one question..

Can you add more than one phone contact? We don’t have a landline, so we would use our cell phones to be contacted for the safe word. What happens if we use my husband’s number for contact, but I’m the only one home? Would we be able to list more than one number?

]]> By: Julie http://the-gadgeteer.com/2009/07/22/simplisafe-1500-home-security-system-review/comment-page-1/#comment-98757 Julie Mon, 07 Mar 2011 21:14:06 +0000 http://the-gadgeteer.com/?p=17898#comment-98757 @Jack Yes, I'm still using it just to monitor when doors are open. It's still working fine in that regard. @Jack Yes, I’m still using it just to monitor when doors are open. It’s still working fine in that regard.

]]> By: Jack http://the-gadgeteer.com/2009/07/22/simplisafe-1500-home-security-system-review/comment-page-1/#comment-98751 Jack Mon, 07 Mar 2011 18:44:41 +0000 http://the-gadgeteer.com/?p=17898#comment-98751 Are you still using SimpliSafe? How is it going with the system? Thanks. Are you still using SimpliSafe? How is it going with the system? Thanks.

]]> By: Melina http://the-gadgeteer.com/2009/07/22/simplisafe-1500-home-security-system-review/comment-page-1/#comment-98510 Melina Wed, 02 Mar 2011 15:32:45 +0000 http://the-gadgeteer.com/?p=17898#comment-98510 @Jim, I work at SimpliSafe and caught this question and wanted to just answer it for you. You have two options for immediate dispatch 1. You can program a Duress PIN, which will shut off the alarm, but notify dispatch that you are being forced to. They will not call your home to verify, but will instead send the police immediately. 2. For immediate dispatch on all alarms, you can set up your monitoring so that we do not verify alarms and go to immediate dispatch. Hope that helps:) @Jim,

I work at SimpliSafe and caught this question and wanted to just answer it for you. You have two options for immediate dispatch
1. You can program a Duress PIN, which will shut off the alarm, but notify dispatch that you are being forced to. They will not call your home to verify, but will instead send the police immediately.

2. For immediate dispatch on all alarms, you can set up your monitoring so that we do not verify alarms and go to immediate dispatch.

Hope that helps:)

]]> By: Jim http://the-gadgeteer.com/2009/07/22/simplisafe-1500-home-security-system-review/comment-page-1/#comment-97114 Jim Fri, 04 Feb 2011 14:47:54 +0000 http://the-gadgeteer.com/?p=17898#comment-97114 Does this system have an option to automatically contact the police without first contacting the homeowner for the safe word? That is the option I need. Does this system have an option to automatically contact
the police without first contacting the homeowner for the safe word?
That is the option I need.

]]> By: Julie http://the-gadgeteer.com/2009/07/22/simplisafe-1500-home-security-system-review/comment-page-1/#comment-94848 Julie Wed, 29 Dec 2010 14:40:46 +0000 http://the-gadgeteer.com/?p=17898#comment-94848 @Maria at this time, they do not offer a smoke detecting module. @Maria at this time, they do not offer a smoke detecting module.

]]> By: Maria Sandoval http://the-gadgeteer.com/2009/07/22/simplisafe-1500-home-security-system-review/comment-page-1/#comment-94846 Maria Sandoval Wed, 29 Dec 2010 14:36:10 +0000 http://the-gadgeteer.com/?p=17898#comment-94846 Does this system include a fire monitoring option? Does this system include a fire monitoring option?

]]> By: Scott http://the-gadgeteer.com/2009/07/22/simplisafe-1500-home-security-system-review/comment-page-1/#comment-90608 Scott Wed, 08 Dec 2010 01:24:57 +0000 http://the-gadgeteer.com/?p=17898#comment-90608 System is simple & great. One big piece missing is contact-closures: Inputs (to expand existing or "legacy" systems) and outputs (enabling the system to trigger presets on other home systems such as lighting, automated window shades or DVR/cameras. I would call this an excellent start! System is simple & great. One big piece missing is contact-closures: Inputs (to expand existing or “legacy” systems) and outputs (enabling the system to trigger presets on other home systems such as lighting, automated window shades or DVR/cameras. I would call this an excellent start!

]]> By: Julie http://the-gadgeteer.com/2009/07/22/simplisafe-1500-home-security-system-review/comment-page-1/#comment-89918 Julie Tue, 30 Nov 2010 01:42:18 +0000 http://the-gadgeteer.com/?p=17898#comment-89918 @Scott No, this doesn't appear to be an option. @Scott No, this doesn’t appear to be an option.

]]> By: scott http://the-gadgeteer.com/2009/07/22/simplisafe-1500-home-security-system-review/comment-page-1/#comment-89911 scott Tue, 30 Nov 2010 00:58:15 +0000 http://the-gadgeteer.com/?p=17898#comment-89911 If I decide not to use the monitoring. Can I change the phone number the base calls to my cell phone number? If I decide not to use the monitoring. Can I change the phone number the base calls to my cell phone number?

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