HP Offers Customers Free Upgrade to Microsoft Windows 7


hplogoHP announced it would offer its customers a free upgrade to Microsoft Windows 7. HP customers can visit www.hp.com/go/windows7upgrade to check for upgrade eligibility, register and get answers about their PCs and current operating systems. The full press release is included after the jump.

News release

HP Offers Customers Free Upgrade to Microsoft Windows 7

PALO ALTO, Calif., June 25, 2009 – HP today announced it will offer the Microsoft Windows® 7 operating system on consumer and business PCs beginning Oct. 22.

To meet customers’ computing needs while protecting their investments, the company is participating in the Windows Upgrade Option Program to help customers transition easily to Windows 7. The program will enable customers who purchase qualifying HP PCs to enjoy the benefits of a new Windows-based PC immediately and receive a free(1) upgrade to Windows 7 when it becomes available in October.

Customers who purchase an HP PC starting today may be eligible for the upgrade program. HP customers can visit www.hp.com/go/windows7upgrade to check for upgrade eligibility, register and get answers about their PCs and current operating systems. Following general availability of Windows 7 on Oct. 22, qualifying customers will receive the Windows 7 upgrade and an upgrade utility disk(2) with a step-by-step guide for installation at their convenience.(3)

Throughout the development of Windows 7, HP has had an unprecedented level of collaboration with Microsoft to improve the user experience. HP has made a significant investment in hardware and software testing to ensure broad compatibility and a satisfying technology experience across its commercial and consumer PC portfolios.

“HP has helped guide Microsoft through the development of Windows 7, collaborating and offering unique insight and counsel on emerging technologies,” said Carlos Montalvo, vice president, Experience Marketing, Personal Systems Group, HP. “Because of this early collaboration, HP has engineered truly innovative PCs – from our thin and light notebooks and high-performance desktops to our acclaimed TouchSmart PCs – providing advanced performance, compelling user experiences and more functionality overall.”

For more than two years, HP’s collaboration with Microsoft has consisted of sharing industry best practices and technology for mobility, touch innovation and printing, and working to ensure a good customer experience when upgrading to Windows 7.

“We are thrilled with the level of collaboration between HP and Microsoft throughout the development of Windows 7,” said Nick Parker, general manager, Worldwide Sales for HP, Microsoft. “Through the Windows Upgrade Option program, we can help our joint customers get new PCs now and get ready to experience the innovation and simplification that Windows 7 delivers.”

To help simplify the Windows 7 upgrade process, the HP Upgrade Assistant will identify and preinstall most necessary drivers.(2) The HP Support website will continue to be updated with drivers, allowing customers to easily update their PCs without the burden of researching and downloading drivers for graphic cards and attached peripheral hardware.

HP PCs with Windows Vista® on the market today meet the hardware requirements(4) to run the Windows 7 operating system. Customers can continue to purchase new PCs from HP with the confidence that they will run the Windows 7 operating system when it becomes available later this year.

Customers can join the conversation about the upcoming launch of Windows 7 on the HP Consumer Support Forum or HP Business Support Forum for businesses. More information about HP’s Windows Upgrade Option Program is available at www.hp.com/go/windows7.

About HP

HP, the world’s largest technology company, simplifies the technology experience for consumers and businesses with a portfolio that spans printing, personal computing, software, services and IT infrastructure. More information about HP (NYSE: HPQ) is available at http://www.hp.com/.

(1) Shipping and handling fees may apply depending on retailer/reseller. Program terms vary by country. Additional details on the program will be available June 26, 2009.

(2) HP upgrade utility disk is available for consumer product purchases only. Commercial customers will follow a different upgrade process. Content may vary by product model or family.

(3) Upgrade kits will be shipped on or after Oct. 22, 2009.

(4) XP Mode will only work with chipsets that support virtualization.

Microsoft, Windows and Windows Vista are U.S. registered trademarks of Microsoft Corporation.

This news release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of HP and its consolidated subsidiaries could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including but not limited to statements of the plans, strategies and objectives of management for future operations; any statements concerning expected development, performance or market share relating to products and services; any statements regarding anticipated operational and financial results; any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include macroeconomic and geopolitical trends and events; the execution and performance of contracts by HP and its customers, suppliers and partners; the achievement of expected operational and financial results; and other risks that are described in HP’s Quarterly Report on Form 10-Q for the fiscal quarter ended April 30, 2009 and HP’s other filings with the Securities and Exchange Commission, including but not limited to HP’s Annual Report on Form 10-K for the fiscal year ended October 31, 2008. HP assumes no obligation and does not intend to update these forward-looking statements.

Comments on this entry are closed.

  • edmundo sia August 22, 2009, 6:42 pm

    i purchase hp pc and printer here in australia and im enterested to upgrade my pc window7 and install can you help me thank you…

  • anh tu nguyen September 6, 2009, 4:14 am

    my purchase pc .i interrest get free windows7 upgrade and can you helpe me intall….

  • Greg miller September 28, 2009, 7:12 pm

    I purchase my pc at best buy in michigan and i woukd like to get the free up grade of windows7

  • peggy McCartney October 8, 2009, 11:57 am

    I purchased my pc at Staples in Monaca, Pa. and would like to have the windows 7 upgrade

  • DONALD KING October 21, 2009, 9:29 am

    i purchased my hp pc at best buy in flowood,ms. and would like the free windows 7 upgrade

  • DONALD KING October 21, 2009, 9:46 am

    product type s5120y/athlon,model ky818aa,sku 9370977. serial# 3cr925202c,date of purchase 8/28/2009

  • david blackburn October 23, 2009, 12:16 pm

    i need my free windows 7 upgrade and have called 5 times and nothing has been done my service ticket no., is803 0793324 i hwindows vista premium product key6d4bj-jrcpc 2xdhv-8y6yv-d7kc9 s-n cnd9284xpg pn nv211ua33#ABA ONE YEAR WARRenty. bought laptop and docking station on qvc julyi do have a service ticket no 803 o793324 dave.blackburn@insightbb.com please send to 205audubon lane shepherdsville ky 40165 david blackurn 502 543- 1844.

    • Julie October 23, 2009, 12:41 pm

      @David The Gadgeteer is not affiliated with HP… You’re going to have to contact them directly for your Windows 7 software. This was just a news post…

  • fred ballay October 26, 2009, 2:28 pm

    much to difficult to get upgrade – i was led to belive it would be automaticly maild – instead of all this B.S.

  • Deborah Schiavone November 4, 2009, 10:04 pm

    I purchased my pc from BJs.They said free upgrade for windows7 after 10-22-09.WHY IS THIS SO DIFFICULT????This free upgrade thing sucks.I’ll never buy an HP again!!!!False info given.

  • HP Sucks November 11, 2009, 5:58 pm

    Yes, they are incompetent. Free upgrade, ok, so where is it HP? Why does your vendor fail to provide even basic info. on an ETA for a ship date on approved orders from months ago? You guys suck.

  • Celia mendez November 13, 2009, 4:10 pm

    I am experiencing the same frustration of the persons commenting above. When I enter the indicated web site (www.hp.com/go/windows7upgrade) I cannot proceed further. When I press “Order kit” the screen turns grey and does it. I have been trying for weeks and the situation is the same. Horrible deception to the clients of HP.

  • beverly cannnon November 16, 2009, 6:16 pm

    we were to receive free windows 7 i faxed proof of purchase
    and now they say they did not receive it. fax 1 866 936 o736
    on nov 3 2009 11:45am.

  • Celine Hawkins November 17, 2009, 9:44 am

    All of the above is true to me.

    I was going to wait a few weeks for the Windows 7 but was assured by vendor, Comet Group plc in the UK, that since Windows 7 was imminent it did not matter that they were selling me the universally accepted terrible Windows Vista because I would receive a free upgrade for the Windows 7. After endless research it seems I was conned! So where is this free upgrade for me? Who do we trust? HP or Comet or what or none.

    Unless I receive the promised, beware all of where you shop and what you buy since there are too many who do not know how to offer honest business. It seems a new Trades Description Act is required to recover the Recessed Economy. Any poloticians worth their salt listening?!

  • Harold Parker November 17, 2009, 2:37 pm

    I have just purchased an HP D2600 Deskjet printer and I cannot find a way to install it on my windows7 laptop. Need help.

  • JoAnn Herman November 20, 2009, 12:38 pm

    I purchased a new desktop Compaq cQ512F-B in October of this year. I was told by Office Max that I would receive an automatic upgrade to Windows 7 and that it would be an easy download. So far I cannot get past the opening window on your website. My printer ,also HP Deskjet 5440, will not print on Vista. PLEASE help!

  • Julie November 23, 2009, 12:46 pm

    I’m closing this post for comments. The Gadgeteer is not affiliated with HP. This was just a news post. Sorry, but we can NOT help you get your Windows 7 upgraded.