Comments on: Insignia Digital Picture Keychain Review

By: sgopus

sgopus — Sun, 25 Oct 2009 00:51:44 +0000

One issue we are having is when the battery went dead, after we charged it, it would no longer scroll thru the pics, nor turn off by itself, we can manually scroll thru, but it will not shut off either auto nor manually. this causes the battery to go dead real quick.

By: mmt

mmt — Fri, 28 Aug 2009 05:09:30 +0000

Eureka! I was getting the same TENX_ERR_WRITE_READ error message, then as a last ditch effort I took it to my work computer and got a new message that told me to reboot my computer (with the device still connected) in order for it to work – and it did!

BTW, the Insignia ‘help’ line was useless, as was Best Buy, for trying to resolve this problem. What a joke.

By: DW Miller

DW Miller — Sun, 23 Aug 2009 13:36:27 +0000

I have the same error. I assume FATFAIL is a failure of the FAT format on the device which may be an unrecoverable state.

I have searched the net and I’m not finding anything. FAQs and support on the manufacturers site was not at all helpful which is very bogus these days! A bit odd. Perhaps they don’t wish to acknowledge a major product flaw.

I should call support but the hours are west cost and not convenient to my job hours.

Anyone have a solid solution?

By: Sara Hernandez

Sara Hernandez — Thu, 13 Aug 2009 17:23:23 +0000

I have the same problem as “Chris”..When I first hooked the keychain to my laptop it loaded the program so I can add photos and it worked great, but then it shut off and I have been unable to get that same program back to edit. Everytime I try to click on it it just reads ITenxDevice Opt. Fail! errmsg(TENX_ERR_FATFAIL).

By: Chris

Chris — Sat, 16 May 2009 08:43:04 +0000

is a fradue. I bought it for grandpa but doesn’t work. I loaded some pics and when we connected to my pc in order to update the pics I got the following message:

ITenxDevice Opt. Fail! errmsg(TENX_ERR_FATFAIL).

Does somebody knows what that means?

As Mike saiys: ‘ Looks like it’s another piece of chinese junk. Too bad, it’s a nice concept’

thanks

By: ZZamboni

ZZamboni — Mon, 16 Mar 2009 12:52:34 +0000

With respect to my previous comment – I should clarify that the problem I mentioned happens only if you have your disk formatted as case-sensitive. The default is to format it as case-insensitive, in which case this problem wouldn’t occur.

By: ZZamboni

ZZamboni — Sun, 15 Mar 2009 21:15:48 +0000

My wife got one of these as a gift, and I was discouraged after reading here and in other sites that it doesn’t work on Macs (no Windows PCs at home). Happily, the manufacturer has just recently released a Mac driver. You can download it here: http://www.insignia-products.com/t-Digital_Keychains_Mac_Driver.aspx

I just tried it, and it works fine. The only problem is that when you click on a photo for previewing it (before uploading), it may fail if the path has uppercase characters, since it seems it assumes a case-insensitive file system. However, the actual upload of the photos to the device works fine.

By: Dan

Dan — Sat, 28 Feb 2009 04:44:50 +0000

I had the same problem, I was getting the following message: TENX_ERR_WRITE_READ
It wouldn’t download my photo’s. I found out that if I open the Image Viewer 4 program, then, under My Computer Browser, I open the file that my photo’s are in and wait a few moments, until the green blocks in the long, narrow box between the Computer Browser and the Preview box fills up or stops, then I was able to download, edit and fill the photo keychain. Be patient, it seems to need to upload changes to the keychain every couple of pictures… If I continued to work during this upload, it would shut the whole program down.
Hope this helps!

By: Mike

Mike — Thu, 29 Jan 2009 19:09:54 +0000

I can’t get the unit that I bought for my wife to work. I was able to charge it using her laptop which runs Vista but all of our pictures are on my laptop that runs XP. When I plug the unit into my laptop it just says, “Connecting….” on the screen. The software that is supposed to start automatically doesn’t start for me. I tried unsuccessfully to drag/drop a picture. I’m going to try to take it and the one that I bought for my daughter back. Looks like it’s another piece of chinese junk. Too bad, it’s a nice concept.

By: Julie

Julie — Thu, 22 Jan 2009 00:39:49 +0000

@Kody: Did you try reformatting the memory?

By: Kody

Kody — Wed, 21 Jan 2009 23:01:32 +0000

I have this keychain (christmas present) and loaded a couple of pics on it and now I’m getting this message TENX_ERR_WRITE_READ and it won’t do a thing. What do you think is wrong?

By: Dan Boomerang

Dan Boomerang — Fri, 16 Jan 2009 05:26:32 +0000

doesnt work with vista

By: Natalie Cote

Natalie Cote — Mon, 05 Jan 2009 22:06:27 +0000

I just bought a insignia picture key chain. When I connect it, I get the message (USB peripheric unknown) I get that same message either when working on my PC using XP or my new one using Vista.

By: Julie

Julie — Sat, 03 Jan 2009 16:23:18 +0000

Geakz:
Those double underlined link ads have been on The Gadgeteer for years and years now Sorry, but a girl has to make some money to keep a site like this going. I’m sure you understand.

By: Julie

Julie — Sat, 03 Jan 2009 15:50:07 +0000

Q:
I don’t have Bootcamp or anything similar set up on any of my Macs right now, but my best guess is that the keychain would work just fine. It’s only that they have somehow blocked you from seeing the contents of the flash memory under OS X. And the fact that you have to use their application to copy files to the keychain.

By: Q

Sat, 03 Jan 2009 15:22:02 +0000

Is it “Mac users”… or “Mac OS users” who are out of luck with this product? In other words, if you’re in Windows, running it through Bootcamp/Parallels/VMware, does this device work?

By: Insignia Digital Picture Keychain Review — The Gadgeteer | Nature Photography, Scenic Landscape, Prints for SALE

Sat, 03 Jan 2009 14:45:14 +0000

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By: Geakz

Geakz — Sat, 03 Jan 2009 00:41:52 +0000

Hello and Happy New Year!
1) Love your new Wordpress Blog layout.
2) Love your reviews (especially your very detailed close up pictures.. the BEST!)
3) Not loving the advertising links via keywords though. Will readers activate these without knowing so?
4) computer, pda, software, cable, mobile phone, code, picture, image quality, etc. If these links show up for me in my comment, I’ll gladly take 10% of the click-throughs

By: Julie

Julie — Fri, 02 Jan 2009 21:08:41 +0000

John:
I was also going to suggest that it was a good choice for grandma or grandpa, but then they would need a computer to switch pics
I like your idea of sticking it to your monitor!

By: John

John — Fri, 02 Jan 2009 21:01:13 +0000

I have one of these (received it as an xmas gift). While I agree, the resolution isn’t great, I think it displays the pics I’ve chosen to put it on nicely. It’s only a two inch screen, so I wouldn’t expect it to display landscapes in any meaningful way. Just face shots.

I think $20 is a bit much for this, but if you could find it under $15, you may want to consider it for your [grand]mother/father.

I’ve got mine running through a cycle of my kids pics — velcro’d to my work monitor.