Hydro-Industries ReelSmart Automatic Hose Reel

by Julie on August 21, 2006 · 13 comments

in Home Tech

August in Southern Indiana can be both hot and humid. Temperatures around 100 degrees are not unusual for us. As a result, it’s normal to see people watering their outdoor plants in the evenings, to keep them from frying to a crisp. I’ve been known to shirk my watering duties due to the fact that I hate wrestling with the garden hose. Unwinding it usually isn’t a big deal, but winding back onto the reel can sometimes be an exercise in frustration. Since I’m all for trying a product that has been designed to ease my frustration level, I was happy to review the ReelSmart Automatic Hose Reel from Hydro-Industries.

The ReelSmart is a 20.76″x14.29″x20.23″ / 53×36x50.4cm sized rectangular box made of strong plastic with a wood texture. I know you’re all thinking “Julie, we don’t care about a plastic box that holds your garden hose.”… Just bear with me for a bit ok? :o)

Lifting the lid reveals a plastic bag of items needed to set things up.

Package Contents

Hose reel
Spigot hose
Drain hose
Hose stopper
2 Wall / ground brackets
User guide

Before you can begin using the ReelSmart, you have to hook up the various hoses. This is really easy and takes less than 15 minutes. The only tool required is a Philips screwdriver for the last step.

First you turn the box so that the 2 outside connection points are facing you. The connection point on the bottom left is for the short length of hose that connects to your outside hydrant / spigot, and the connection point on the right is for the longer drainage hose. You’ll also notice a lever above the hose points. I’ll get to it in a minute.

Both connection points can swivel out to make it easier to screw on the hoses. The left side is threaded, so screwing it on isn’t a problem. The drainage hose has to be forced on to the connection point. It requires a bit of twisting and turning, but eventually, the hose settles into place.

In the next step, you attach the actual garden hose to the reel.

The ReelSmart reel is large enough to accommodate up to 125ft of 5/8″ hose or 60m of 1/2″ hose. I used a 100ft hose that I already had on another hose cart.

At this point, it is best to relocate the ReelSmart to the place where it is going to be used.

Here we see the ‘before’ picture of my garden hose area. As you can see, I tend to just leave the hose all willy nilly on the ground. You can also see a plastic hose cart in the picture. I own 3 of these carts and find them all to be pretty much useless. They don’t last very long before they fall apart because they are so cheaply made. I used to have a metal cart, but it ended up getting rusty…

Attaching the garden hose to the reel is just a matter of feeding the hose through the yellow guide slot on the front bottom of the box and around the reel. You then screw the end of the hose onto the attachment point on the reel. Like the other hose attachment points, this one also swivels to allow for easier access.

Here we have the garden hose attached and the drainage hose extended down the hill.

The last step is to put on the plastic hose stopper. You’ll need a Philips screwdriver for this task. The stopper prevents the hose from being completely rolled up onto the reel inside the box. Since I have a hand sprayer screwed on to the end of the hose, I really would not need to use the stopper…

Fully installed, we see the ReelSmart with the hose rolled up. This looks much nicer than the ‘before’ picture doesn’t it?

Now for the cool part of this product. The ReelSmart uses water to automatically rewind the hose into the reel. It doesn’t require any electricity or batteries, just water.

This is where the lever on the side of the box comes into play. When the lever is to the Right, it’s in the Rest position. Typically the lever will be in this position 99% of the time. In this position, you can pull out the hose and use it as you normally would.

When you’re done water, and ready to to have the hose rewind, you just slide the lever to the Left and the hose will automatically start rolling back onto the reel. Cool! The hose does not recoil at blurring speeds, but since I’m not cranking, I’m happy!

It works via a piston operated water engine that converts the water’s energy into mechanical power. The Yellow guide slot has an auto-sort feature that untangles and wraps the hose perfectly on the reel.

You might remember the drainage hose that we attached to the ReelSmart, during the set up tasks… Well, this is where the primary con for this product can be noticed. In order for the rewind feature to work, you have to have the hydrant turned on. When you flip the lever to Rewind, water will flow through the special piston operated engine and start the reel rotating. The water will then flow out of the drainage hose and on to the ground. The first time I used the rewind feature, I let the water just run out on the ground. Then I started wondering just how much water was being wasted during this operation, so I placed a 5 gallon bucket under the hose and tried rewinding 100 feet of hose a 2nd time. Guess what? The bucket almost completely filled. Ack! That’s a LOT of water to waste to automatically rewind a hose. I sincerely hope/ask that anyone that already owns this product or is thinking about buying one, will collect the drainage water in a bucket for another use, and not just waste it.

You also want to make sure that you flip the lever back to the Rest position once the hose is fully rewound, and remember to turn off the hydrant. That’s my other issue with this product. You have to wait for the hose to rewind before you can turn off the spigot. Some might say that if you’re just standing there waiting for the hose to rewind, you might as well be rewinding it yourself. That is a valid argument. But I can see that this product could come in very handy for elderly people or people with physical challenges.

See it in action…

Click on image to play the QuickTime video (34sec, 1.1mb). The video is encoded in the H.264 codec. You will need the latest version of Quicktime to view it. VLC is another free viewer..

The Hydro-Industries ReelSmart is an easy to setup, easy to use self-winding garden hose reel that is great for that person that either can’t or doesn’t want to manually wrap the hose on a cart. It doesn’t require any special tools or skills to setup, and doesn’t require electricity / batteries to run.

Available at home improvement stores such as Lowes and Home Depot for $75-$140.

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Product Information

Price:
Manufacturer:Hydro-Industries
Retailer:Hydro-Industries
Pros:
  • Self-winding
  • Doesn't require batteries or electricity
Cons:
  • Uses approximately 5 gallons of water to rewind 100ft of hose
  • You have to wait for hose to rewind so that you can turn off the spigot

{ 13 comments… read them below or add one }

1 Julie August 22, 2006 at 1:21 am

Post your comments on the Hydro-Industries ReelSmart Automatic Hose Reel review.

http://www.the-gadgeteer.com/review/hydro_industries_reelsmart_automatic_hose_reel

Just click the POST REPLY button on this page.

2 mck August 22, 2006 at 5:38 pm

Great review, and it looks like a great gadget! :)

3 gremlin_591002 August 23, 2006 at 12:09 am

Attach the drain hose to a soaker hose. Put the soaker hose around something that can always use a bit more water.

Also, clean that AC condenser, it’s filthy and costing your more money in electricity than a whole yard full of 5 gallon buckets.

4 kksluf August 23, 2006 at 6:12 pm

I’ve had two and they are great. One caution though is that they don’t do well in the freezing cold. Somewhere inside the hydraulics of the thing, if it freezes, bad things happen and then in the Spring it no longer works (thus my statement that I’ve had two.)
I just take the extra water and dump it into my pool. It’s a win-win.
Happy watering to all!
Sluf

5 Julie August 23, 2006 at 6:35 pm

kksluf:

Thanks for the winter tip. The user guide actually shows that you should put the box indoors for the winter. I was going to ignore that fact. Now I won’t :)

6 flamaest August 26, 2006 at 4:57 am

Question, what kind of animal was in the background in the video.. was that a rabbit?

F.

7 Julie August 26, 2006 at 1:55 pm

flamaest:

That was my fat cat Max :) He’s in one of the review images too. He likes to think he’s a star. He sometimes makes cameos in other review videos.

8 jake February 6, 2009 at 11:31 am

I just set up mine and I am happy with it. Thanks for the extra water tip, I will dump mine in the pool as well. I might add that at first I purchased the “NO CRANK” 100ft model. I not sure of the exact model, but in my testing it doesn’t work with a 100ft hose. It rolled up short by about 10ft after rewinding it three times. I even cut the rubber no kink piece off around the neck of my hose to get a tighter roll, but that didn’t work either. I then purshased the ReelSmart 125ft. and it works perfect! In my opinion if you have a 100ft. hose you need the 125ft. model to prevent jamming.

9 Bill Messner May 23, 2009 at 1:46 am

I bought a ReelSmart setup with a 25 meter hose,and its never worked properly.
I have been unable to register this because every time i try and contact the web site
that is in the user manual,i ge the message this site does not exist.
Here is my problem.Every time i connect the hose to the imput tap and turn the tap on the imput hose just blows back off.Everything iss connected correctly after about
5 or 6 trys its start to work?

Can anyone help me with problem??

Bill

10 Julie May 23, 2009 at 9:39 am

@Bill Hmmmm, I have no idea what’s is going on there… I’m still using the ReelSmart and have not had any issues with it it that are similar to what you’ve described. Here’s the site you should contact: http://www.hydro-industries.com/ I just checked it and it’s still working fine.

11 Paul A May 31, 2009 at 1:36 pm

I had the same issue as the previous commenter with the reel not working in the spring. Worked great in the summer and fall. I didn’t see any warning in the instructions. I left it out over the winter, and even though it only froze a couple of times, that was enough. It was transformed into a $85 boat anchor in the spring that would not rewind at all.

Paul

12 Julie May 31, 2009 at 4:30 pm

@Paul I always unhook and put mine under an open sided shed in the winter.

13 Paul Witherly June 28, 2009 at 11:55 am

My reel is leaking. How do I access the connections. It does not seam to be with phillips, allen key, or torques screws. I Think one of the pvc parts are cracked. It is leaking so bad I cannot use it, which makes me think two years of use this was not a good investment. Please advise.
Tks, regards Paul.

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